Pharmaceutical Contact Centers Summit
15 Oct 2014 ~ 16 Oct 2014
CME: No
| Venue: |
Sheraton Philadelphia University City Hotel Philadelphia PA United States |
| Event website: | www.worldcongress.com/... |
| Sponsor / Organiser: | World Congress |
| Contact: | |
| Email: | wcreg@worldcongress.com |
| Tel: | 800-767-9499 |
| Fax: | |
| Comment: | Contact center professionals face a number of challenges in the ever changing environment including management of intensifying cost pressures, maintenance and improvement of customer service, operation of globalized centers, and compliance with the changing regulatory environment. This summit explores innovative communication channels for customer engagement, technologies for cost effectiveness, and innovative strategies to stay at the front of the curve. Cross-industry perspectives provide a well-rounded and unique perspective on cutting edge technologies and strategies for contact center optimization. |
MedicaList Event Code: 6966
